IT Envy remote support
A little help.
Right where you are.
Computer trouble? Tell us what’s happening. We’ll chat with you and guide you through getting connected.
Request remote supportOpens your IT Envy support page. No download needed to chat.
Three simple steps
- 1
Request help
Enter your name and phone number. Add a few words about the problem if you can.
- 2
Chat with a technician
Keep your support page open. We’ll reply there and help you get ready to connect.
- 3
Connect when you’re ready
Your technician sends a link. Follow the prompts to download and open the support app, then approve access.
You’re in control
Requesting help starts a conversation. Your technician can access your computer only after you approve the remote connection. You can end it at any time.
Need a hand getting started?
If you can’t open the support page, give us a call.