About IT Envy
Built from the support desk up, right here in Reno.
Locally owned. Deeply experienced. We put human connection at the center of everything we build, because the biggest gap in IT was never the technology. It's whether someone actually shows up.
- Locally owned in Reno
- Month-to-month, no long-term contracts
- A real person answers
Our story
Two IT professionals who got tired of IT that doesn't show up.
IT Envy was founded on a simple belief: small and medium businesses deserve the same quality of IT that large enterprises take for granted. We didn't start it in a boardroom. We built it from years on the support desk, running infrastructure projects, leading IT teams, and solving the real problems businesses hit every day.
Between us we bring decades of experience across managed services, network engineering, cybersecurity, physical infrastructure, and construction. That taught us the biggest gap in IT isn't technology. It's the human element: too many providers hide behind a form wall and cookie-cutter plans instead of learning the business they serve.
We started IT Envy in Reno because this is home. Local businesses thrive when their technology partner is invested in their success, and every system we deploy is driven by doing right by the people who trust us with it.
The team
Meet the founders.
Ethan Ames
Co-owner
“A passion for technology has driven both my personal and professional journey, and is the reason this company was created. We don't just react to IT issues; we proactively manage your digital environment to ensure efficiency and security.”
Brian Smith
Co-owner
“My background is a bit unique. I've spent years in both IT and construction, and I bring that combined experience to everything we do here. It's about practical solutions that work in the real world.”
What we stand for
Five things we refuse to compromise on.
Human
Technology serves people, not the other way around.
We listen first, translate the complexity into plain language, and design around how your team actually works.
Trustworthy
No call centers. No faceless ticket queues.
We are Reno-based, we follow through, and we build long-term relationships grounded in accountability.
Principled
We don't oversell and we don't cut corners.
Every recommendation serves the long-term health of your business, never the biggest invoice.
Technology Forward
We design for today and build for what is next.
Resilient, scalable systems that grow with you, not trend-chasing for its own sake.
Efficient
Smart systems create momentum.
We streamline environments and eliminate friction so your team can focus on the work that moves the business.
We don't pretend to be perfect. We aim to be open and honest, communicate clearly, and get a little better every day. When something isn't right, you'll hear it from us first.
How we work
What working with us looks like.
Local and accountable
We are based in Reno and serve Northern Nevada. When something needs hands, we come to you, and you know who is coming.
Month-to-month
No long-term contracts. We would rather earn the next month than lock you in.
Everything tracked
Every request becomes a ticket you can follow in your client portal, so nothing slips. But it starts with a conversation.
Priced in the open
Per user and per computer, itemized on one bill, with Microsoft licensing at list price. Projects are always quoted first.
See what we do: our services, pricing, and who we work with.
In their corner
Trusted to run IT for Northern Nevada businesses.
Dickson Commercial Group
One of Northern Nevada's leading commercial real estate firms. We run their whole IT department:
support, Microsoft 365, security, and the network.
Read the case study → Ready to work with a team that shows up?
Let's start with a conversation about how we can support your business.
Or call 775-460-2665