Pricing

Simple, transparent pricing.

You pay for what you actually have: per user and per computer, fully itemized, month-to-month. No bundled mystery fees, no surprise invoices.

  • Locally owned in Reno
  • Month-to-month, no long-term contracts
  • A real person answers

IT in a Box calculator

How many people and computers do you have?

See your monthly cost on every plan in a few seconds.

Open the calculator ↓

Your path with IT Envy

One plan. You just start at a lower rate.

Every client runs on the same stack: the IT Envy Standard. The On-Ramp is how we get you there. We learn where you are today, then work a game plan that raises your security, support, and automation. Your rate steps up only as more of the stack comes online.

Start here · months 0–12

On-Ramp

$35/user + $25/computer

per month · your rate steps up as more of the stack comes online

  • Unlimited remote help desk
  • Monitoring & patch management
  • Endpoint security baseline
  • We learn your setup & build your game plan

Where you land

The IT Envy Standard

$55/user + $40/computer

per month · + Microsoft 365 from $23/user at Microsoft's list price

  • Managed Microsoft 365 Business Premium
  • 24/7 monitoring & managed detection / response
  • MFA, conditional access & DNS filtering
  • Full network management & zero-touch device setup
  • Microsoft 365 backup included

Up to 5 people and 5 computers? Small Business Starter: $250/month flat

The full Standard stack at a flat rate, plus Microsoft 365 licensing at Microsoft's list price. Grow past 5 of either and you step onto the On-Ramp → Standard path.

Ask about Starter
See everything included in each plan

On-Ramp

  • Unlimited remote help desk
  • Monitoring & patch management
  • Endpoint security baseline
  • Device management
  • Client portal for tickets, requests & invoices
  • We learn your setup & build your game plan
  • Onsite support at $100/hr

The IT Envy Standard

  • Managed Microsoft 365 Business Premium
  • Unlimited remote help desk
  • 24/7 monitoring & patch management
  • 24/7 managed detection & response
  • Identity & access management (MFA, conditional access)
  • DNS security & web filtering
  • Full network management
  • Zero-touch device setup & policy
  • Microsoft 365 backup included
  • Client portal for tickets, requests & invoices
  • Onsite support at $100/hr

Small Business Starter

  • Managed Microsoft 365 (licensing billed at Microsoft's MSRP)
  • Unlimited remote help desk
  • Monitoring & patch management
  • Managed detection & response
  • Identity & access management (MFA)
  • DNS security & web filtering
  • Full network management
  • Device management & setup
  • Client portal for tickets, requests & invoices

IT in a Box

Your whole IT department, priced in seconds.

Tell us how many people and computers you have. Estimates only; we confirm your exact quote with you.

One-time onboarding (setup, enrollment, migration) is scoped as a project and quoted up front.

On-Ramp · months 0–12

$0/mo

Plus any licensing you already pay for.

The Standard

$0/mo

Per user covers the person: identity, email, security, unlimited help desk.

Per computer covers the device: monitoring, patching, endpoint security.

Microsoft 365 licensing is a separate line on the same bill at Microsoft's list price. We manage it; you pay Microsoft's price, not a markup.

Add-ons & rates

Layer on what you need.

Business Password Manager (1Password)

Company-wide vaults, onboarding/offboarding, shared credentials.

$10/user/mo

Security Awareness & Phishing (Phin Security)

Automated phishing simulations and security awareness training for your whole team.

$8/user/mo

Microsoft 365 Backup (Afi)

Independent backup of email, OneDrive, SharePoint, and Teams — included in the Standard, add it on any other plan.

$5/user/mo

Business Continuity & Disaster Recovery (Slide.tech)

Bare-metal backup, rapid restore, and failover — your business survives anything.

from $300/server/mo

Remote help desk is included in every plan. Onsite is a flat $100/hour, with no trip charges in our service area. Onboarding, migrations, and projects are quoted up front. Need compliance or industry tooling? We'll price it with you.

We also do:  Business phone systems ·  Networks & infrastructure ·  Managed websites ·  Custom apps & automation

No plan? No problem.

One-off break-fix work.

If a support plan isn't right for you, we're happy to fix one-off issues to the best of our ability, remote or onsite, with no trip charges in our service area.

Why is the rate higher than our plan rate? Because we're walking in cold. On a plan, we already know your systems: they're documented, monitored, and maintained, so problems are faster to fix and most never happen at all, and plan clients come first in the queue. If we end up fixing the same thing twice, we'll tell you; that's usually the sign a plan would cost you less.

$150/hr

one-hour minimum · remote or onsite

Fair questions

Asked and answered.

Is there a long-term contract?
No. Managed IT is month-to-month. We would rather earn the next month than lock you in.
Why does the rate go up?
Because the service expands. On the On-Ramp, the full stack isn't switched on yet: 24/7 detection & response, managed Microsoft 365, conditional access, backup. Your rate steps up when those come online, not before. Much of the increase replaces things you're likely already paying for elsewhere: email licensing, backup tools, antivirus subscriptions, and the occasional break-fix invoice.
What if we'd rather stay on the On-Ramp?
We'll be straight with you: we don't keep clients on the On-Ramp long-term. We sleep better knowing your systems are at their best, not propping up something that “was working just fine” until the day it isn't. If the Standard isn't where you want to end up, we're probably not the right fit, and we'd rather both of us know that up front.
What does standardizing actually involve?
It starts with us getting familiar with where you are today: your systems, your workflows, what's working and what isn't. From there we build your game plan: move you onto managed Microsoft 365, enroll your computers for zero-touch management, turn on MFA and DNS filtering, set up backup, and document your network. Each step is scheduled with you, and your rate only moves when the work is live.
What isn't covered by the monthly rate?
Plan pricing covers remote management and support for your managed users and computers. Onsite visits are a flat $100/hour when you need hands in the building, and projects (onboarding, migrations, new hardware, buildouts) are always scoped and quoted before any work starts. Nothing gets silently bundled into your monthly rate.

Let's build a plan that fits your business.

A free consultation: no pressure, no obligation. Just an honest conversation about what your business needs.

Or call 775-460-2665